Customer Portal
Floor Coating Customer Portal — Sign, Pay & Approve Online
Customers sign agreements, pay deposits, and approve change orders — from their phone.
Start Free Trial — No Credit Card →TL;DR
- →What it does: Gives your customer a branded portal to view their quote, sign the agreement, pay a deposit, and approve upgrades — all online.
- →Who it's for: Floor coating contractors who are still chasing signatures via text and waiting for checks in the mail.
- →What to do: Start a free trial — your first quote can have a portal link in under 5 minutes.
Still chasing signatures over text?
You text the customer a PDF. They print it, sign it, scan it, and email it back. Three days later. Meanwhile you don't know if they're a real job or a tire kicker.
Or worse — you take a verbal agreement and start the job without a signed contract or deposit. Then they request changes, push back on the invoice, or disappear.
FCO's customer portal gives your customer a professional experience from day one. They get a link, open it on their phone, see their quote, sign the agreement, and pay the deposit — all without you being involved. When the deposit hits, the job is real.
How It Works
Three steps. That's it.
Send the portal link
After building the quote, FCO generates a unique portal link. Send it via SMS or email in one tap.
Customer signs and pays
They open it on their phone, review the scope, sign the agreement, and pay the deposit.
You get notified instantly
FCO alerts you when the deposit clears. Job is confirmed. No phone tag, no paperwork.
Frequently Asked Questions
How do I get customers to sign contracts online?
FCO generates a customer portal link with your quote and agreement. Customers sign with a finger tap on their phone. The signed agreement is stored in FCO automatically.
How do I collect deposits for floor coating jobs online?
FCO's customer portal includes a Stripe-powered payment field. Customers pay their deposit directly in the portal — card, ACH, or other methods. Funds go to your connected Stripe account.
What is a customer portal for contractors?
A customer portal is a private web page your customer accesses via a unique link. It shows their quote, agreement, payment status, and job updates — all without them needing an account.
Can customers approve change orders in the portal?
Yes — when you create a change order in FCO, the customer gets notified and can approve or decline it in their portal. Change orders require separate sign-off and are tracked independently.
How do I send a quote for a floor coating job?
Build the quote in FCO, then hit "Send Portal Link." The customer receives an SMS or email with a link to their personalized portal where they can view, sign, and pay.
What payment methods do customers have in the portal?
FCO supports credit/debit cards via Stripe. Cash, check, Zelle, and Venmo payments can be logged manually in FCO for full invoice tracking.
Can customers see job photos and before/after in the portal?
Yes — you can upload job photos to FCO and they appear in the customer's portal. Great for sharing progress updates and final results.
Does the customer portal work on mobile phones?
Yes — FCO's customer portal is fully mobile-optimized. Most customers complete the sign-and-pay flow on their phone in under 2 minutes.
Related Features
Floor Coating Proposals & E-Signatures
Send a branded proposal your customer can sign on their phone in under 60 seconds.
Learn more →Floor Coating Estimate Software
Build and send professional floor coating quotes in 60 seconds — from your phone, on-site.
Learn more →Automated Follow-Up for Floor Coating Contractors
Follow up with every lead and request every review — without lifting a finger.
Learn more →Ready to try Customer Portal?
14-day free trial. No credit card. Takes 5 minutes to set up.
Start Free Trial →